Support Policy Page

At CartX, we are committed to providing excellent customer and seller support.

1. Support Channels

• Email: Cartx25@gmail.com
• In-app chat and help center
• Contact form on the website

2. Response Time

• We aim to respond to all inquiries within 24 hours.
• Urgent issues are prioritized and handled as soon as possible.

3. Scope of Support

• Assistance with order status, payments, delivery, and account issues.
• Technical issues related to app or website use.
• Product-related issues are directed to the responsible seller.